How do I get a refund from Cathay Pacific?

Travelers may be required to cancel the Booking with Cathay Pacific due to illness, unfortunate circumstances, and other reasons, but I wonder if the Airline will provide a refund. To get the rebate, tickets should be purchased directly from the Cathay Pacific official website, via mobile app, or by calling the customer service phone number. Therefore, the quickest way to cancel the Booking and request a refund is through the Manage Booking tool. Still, before you initiate the refund, familiarize yourself with the terms and conditions of the recommended Refund Policy. 

Cathay Pacific Refund policy:

Generally, the refund is based on the fare type purchased by the traveler. Customers are advised to read the complete blog post to learn more about the Cathay Pacific Refund Policy terms and conditions and to know under which circumstances a refund will not be initiated.

• Cathay Pacific refundable fare holders are eligible for a complete refund if they cancel their Booking before the flight departure time.

• Airlines follow a 24-hour flexible refund policy, which states that passengers can get a complete refund only if they cancel within 24 hours of purchase and have seven days before departure.

• Therefore, a refund will take at least seven business days for online payments. If the payment is made via cash, the refund process will take approximately 20 days to reflect in your transaction.

• According to the Cathay Pacific Refund policy, travelers can request refunds either online or by calling their customer service phone number.

• The passenger may get a portion of the refund; otherwise, the Airline will deduct the remaining amount as late cancellation charges based on the travel distance and fare types.

• If you used a portion of the ticket before canceling it, the Airline can only refund the unused portion.

How do you request a refund from Cathay Pacific?

Passengers can raise refund requests online via the Airline's website or app or by calling the Airline's customer service team. However, this only applies to tickets purchased directly from the Airline's website or by calling the Airport ticket counter. Customers prefer to raise the Cathay Pacific Refund Request online as it is one of the quickest ways, but you should know the following steps, which are discussed in the data below.

• To file the refund request, you may need to cancel the booked itinerary by going to the official Cathay Pacific website.

• Scroll the homepage and select the Manage Booking icon.

• Enter the booking confirmation code and last name to retrieve the Booking.

• Click on the cancel tab and follow further instructions to confirm it.

• When the Booking has been canceled, click on the refund form link.

• Customers should be required to fill in relevant details in the field box, including details of canceled flight tickets and contact information.

• Review the entered details and enter the original payment details.

• Cathay Pacific will take at least seven days to initiate the refund.

Can I raise a refund request on Cathay Pacific by phone?

Yes, travelers who failed to raise the refund request online due to network error or other reasons should reach the Cathay Pacific Airline help desk executive on the call regarding a refund for the canceled ticket. However, customers should know the basic steps of the Cathay Pacific Refund process, which is explained in the following data.

• You need to dial 1(833) 933-2244 then choose a specific language.

• You can skip the IVR instructions by pressing the relevant number key.

• When the call is linked with customer support, ask the agent to raise a refund request.

• The customer service agent will request the canceled flight details and share the refund amount.

• Once you approve the refund amount, the Airline will take a few days to reflect the refund.

How do you check Cathay Pacific Refund Status online?

You can track the Cathay Pacific Refund Status of the canceled ticket online, but you need to keep a few essential details handy. Passengers can check the refund status if they have not received any notification from the Airline regarding a refund. The customer must also follow a basic step-by-step process, as given in the information below. 

• Passengers should head toward the Cathay Pacific Airline's official website.

• Click on the Flights icon and then Manage Booking. Here, you will see the rebook and refund options.

• The customer must log in using the correct credentials, including phone number and password.

• After that, tap on the login link to check the refund status and enter the details.

• You can see the complete details on your screen.

How much time does Cathay Pacific take to get a refund?

Normally, it depends on the mode of payment used at the time of flight ticket purchase. Cathay Pacific's refund time is nearly seven business days for online or card payments. However, if the tickets have been purchased in cash, the Airline will take approximately 20 business days to reflect the refund.